PRIVACY DECLARATION

EFFECTIVE AS OF DATE OF LAST MODIFICATION: MARCH 2020

Your privacy is important to us. Please read this website privacy policy of Stampin’ Up! Australia Ltd and Stampin’ Up! New Zealand Ltd (“Stampin’ Up!”) carefully to learn what information we collect from you, how we use the information we collect at this website, www.stampinup.com.au, and how your personal information is made available to third parties. By using this website, you accept the terms of this privacy policy.

Stampin’ Up! takes the protection and security of the data you provide to us very seriously. We treat all personal data with the utmost of care in compliance with the regulations of Personal Information Protection and Electronic Documents Act (“PIPEDA”) and other applicable data protection laws.

We reserve the right to make changes to this policy from time to time without prior notice to you. Any changes will take effect immediately upon posting the revised privacy policy. However, we will not use your personal information in a manner materially different than what was stated when it was collected unless you consent.

BY ACCESSING OUR WEBSITE, YOU AGREE TO THE TERMS OF THE PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, WE REQUEST THAT YOU STOP ACCESSING OUR WEBSITE.

NOTICE

Our website is not intended for children. We do not knowingly collect personal information from children under the age of eighteen (18). If you are a parent or guardian of a child under the age of eighteen and believe he or she has disclosed personal information to us without your permission, please contact us using the information provided in Section 8 below or send an email to mthrockmorton@stampinup.com. A parent or guardian of a child under the age of eighteen may review and request deletion of such child’s personal information, as well as prohibit the use thereof.

This website is operated in the United States and is intended for users located in Australia and New Zealand. If you are located outside of Australia or New Zealand, please instead visit the website that corresponds to your location and view the applicable privacy policy posted there.

1. TYPE AND NATURE OF THE DATA COLLECTED AND PROCESSED.

When you register with us, we collect and store your basic personal data such as your name and email address, as well as additional contact information such as your user name and password. We may receive additional information about you if you enter it through the website (for example, when you set up your personal profile) or through your communication with us.

When you place orders on the Stampin’ Up! websites, we need your name, delivery address, billing address, email address, phone number, credit card number, and expiration date to process the transaction and notify you of the status of your order.

2. HOW WE COLLECT DATA

2.1 COOKIES

After you log in (using your username and password), Stampin’ Up! uses cookies to identify you for the duration of your visit.

Cookies are small files that are stored on your computer or mobile device, and they identify the device when connecting to our server, as well as providing additional information. Other technologies such as tracking pixels, web bugs, web storage, and similar files serve the same purpose. Cookies are stored on your computer.

One type of cookie expires automatically at the end of your session and is referred to as a session cookie. Your user settings in particular are stored as session cookies, so that you can always use this website in the way you prefer. In addition, Stampin’ Up! stores its users’ settings such as language selection, speech recognition settings and user IDs for various applications in both session cookies and permanent cookies to simplify the use of the website.

You can disable the use of cookies for our website or in general in the settings of your internet browser. Information on how this works can be found on your internet browser’s website (see links below).

-Microsoft Internet Explorer    

-Mozilla Firefox   

-Apple Safari

-Google Chrome    

 

Deactivating cookies will mean that a number of website functions will no longer operate as intended.

2.2 LOG FILES FOR WEB PAGE VIEWS

Stampin’ Up! uses external tracking services that implement technology to track non-personal information about visitors to this website. The access data is stored in a log file—the server log—every time a page is accessed. The resulting data set contains the following data:

-your IP address (which can be used to uniquely identify your computer)

-the name and IP address of the computer requesting the page (remote host)

-the time, status, amount of data transferred and website from which you accessed the requested page (referrer)

-the product and version information of the browser you used (user agent)

 

A standardised file format for the web server log is used for this purpose. Provided that this data is not absolutely necessary for the technical maintenance of the system or system security, it is immediately anonymised, and the original logs deleted. Anonymisation takes place through the removal or shortening of the IP address by assigning a code that is not assigned to any specific user. This means that assignment to a specific or identifiable person is no longer possible. Stampin’ Up! uses log data (log files) exclusively in anonymous form for statistical evaluations, without any link or references to your personal data. This enables us to detect possible program errors or incorrect links, and to continuously develop and improve the website. Stampin’ Up! does not link page views and usage information to individual people.

2.3 WEB ANALYSIS SOFTWARE

In addition to the technologies used to execute the page functions, we also employ web analysis software.

Data collected by this software may include:

The time and duration of the visit, the pages visited, the browser used, add-ons/plug-ins, search engines and referrer URLs.

Cookies can be used to distinguish individual visitors from one another, but the data collected does not allow any identification of individuals.

The web analysis is carried out by Google Analytics, a web analysis service provided by Google, Inc. (“Google”), among others. Google Analytics uses “cookies”—text files stored on your computer—to be able to analyze how you use the website. Due to the activated anonymisation of the data collected, Google shortens your IP address in the member states of the European Union or in other signatory states to the Agreement on the Establishment of a European Economic Community, and only then does it transmit it to the USA.

The complete IP address is only transmitted to a Google server in the USA and then shortened there as an exception. On behalf of the operator of this website, Google will use this information to evaluate your usage of the website, to generate reports on website activity for the website operator and to provide other services associated with website activity and internet use. The IP address transmitted by your browser in connection with Google Analytics is not combined with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data by the cookie and relating to your use of the website and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

For more information on the use of data and the data protection declaration of Google Analytics, please visit: https://www.google.com/analytics/terms/gb.html or http://www.google.com/intl/en/policies/privacy/. Stampin’ Up! uses Google Analytics exclusively in connection with the “gat._anonymizeIp();” extension, so that IP addresses are only stored in shortened, and thus anonymised, form.

2.4 TRACKING PIXELS (WEB BEACONS / WEB BUGS)

We may use software technology called tracking pixels (also known as web beacons / web bugs) to help us manage the content on our website better by determining the greatest effectiveness.

Tracking pixels are tiny graphics with a unique identifier that function in a manner similar to cookies and are used to track the online movements of web users. Unlike cookies, which are installed on the hard drive of the user’s computer, tracking pixels are invisible. We do not link the data collected by tracking pixels to our customers’ personal data.

We may use tracking pixels in our HTML emails to track which emails have been opened by recipients. This enables us to evaluate the effectiveness of certain communications and of our marketing campaigns.

2.5 EMAILS

All email messages sent by us that are subject to archiving requirements are stored by us and every email that can be regarded as a business letter or is relevant for tax purposes will not be deleted during the period of the legal obligation to keep records in accordance with tax, commercial, and other applicable laws of the United Kingdom. Furthermore, we collect all email addresses to which messages could not be delivered to enable us to request a current email address. Email messages from Stampin’ Up! may contain graphics or links, the accessing of which allows us to determine whether an email message has been opened. This is done anonymously.

2.6 MOBILE DEVICE IDENTIFIERS

Some mobile service providers uniquely identify mobile devices and we may receive such device information if you access the website through mobile devices. Some features of our website may require collection of mobile phone numbers, and we may associate that phone number to mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we may receive this information.

3. PURPOSE OF DATA COLLECTION AND DATA STORAGE

The collection, storage, processing and use of data serves to simplify, administer and further develop the website, to process your orders and to implement Stampin’ Up’s compensation plan; the legal basis can be found in this website privacy policy or in the corresponding website privacy policies for independent demonstrators (defined below in Section 4.4) and customers. As part of our ongoing development, we utilise anonymous statistics on the use of our services.

Stampin’ Up! and your Stampin’ Up! independent demonstrator are permitted to use your email address, mailing address, and/or telephone number to provide you with the customer service you have requested or to contact you regarding the status of orders, problems with products, and order processing, as well as other customer service questions.

Stampin’ Up! and your Stampin’ Up! independent demonstrator will also send you emails for various reasons (e.g., to confirm orders).

These emails may also contain information about our services, new product offers, and promotions, provided you have agreed to the usage of your email address for this purpose.

You can withdraw this consent at any time. Simply contact your independent demonstrator or use the contact information provided in Section 8 below.

4. TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?

Stampin’ Up! will not share personal information with third parties for the purposes of their marketing or other purposes unless you have given your explicit consent or the sharing of information is required by law.

4.1 EMPLOYEES AND CONTRACTUAL PARTNERS

Your data may be transferred to Stampin’ Up! Inc. in the United States and shared with Stampin’ Up! employees and third parties who provide technical or organisational services for Stampin’ Up! and are required and have agreed to protect your data.

4.2 PAYMENT PROCESSING

In the case of payment processing for orders placed on a demonstrator business website (“DBWS”), the data for processing the payment transaction is passed on to the payment service provider who is bound by instructions. Your independent demonstrator receives very little data; the independent demonstrator is only informed whether the transaction has been completed. Your independent demonstrator will not receive any information about your account in these cases unless you have given your consent in advance.

4.3 REPRESENTATIVE/SERVICE PROVIDER

We use the services of other companies such as shipping companies for transporting orders and credit card companies for billing. These service providers are prohibited from using your personal information.

4.4. INDEPENDENT DEMONSTRATORS

Stampin’ Up! grants rights to sell its products to independent contractors (“Independent Demonstrators”).

Independent demonstrators are not employees of Stampin’ Up! Therefore, Stampin’ Up! has no control over the collection, use, or disclosure of personal information by independent demonstrators for marketing or other purposes, nor does Stampin’ Up! assume any responsibility or liability for this. If you provide an independent demonstrator with information through this website, Stampin’ Up! will have access to this information and the information will be handled in accordance with this website privacy policy. Independent demonstrators may provide Stampin’ Up! with information about their customers, which Stampin’ Up! will handle in accordance with this website privacy policy upon receipt of the information.

If you are a customer of an Independent Demonstrator, please contact your demonstrator directly to learn about their data protection practices.

4.5 TRANSFER AS A CONSEQUENCE OF A CHANGE IN LEGAL ENTITY

Stampin’ Up!’s ownership rights may be transferred by merger, acquisition by another company or sale of all or part of its assets, in which case your personal information may also be included in the transferred assets.

We will notify you by email and on our website of any such changes and the protection of your data in this case.

4.6 DISCLOSURE OBLIGATIONS

In some cases, we may be required to disclose your information to public authorities to comply with legal requirements. In such cases, we will take appropriate measures to ensure the confidentiality of your data.

4.7 SWEEPSTAKES, CONTESTS, AND PROMOTIONS

We may offer sweepstakes, contests, and other promotions through the website that may require registration. By entering any promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice, and/or likeness in advertising or marketing associated with the promotion. If you choose to enter a sweepstakes, contest, or promotion, personal information may be disclosed to third parties or the public in connection with the administration of such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the promotion’s official rules.

5. DATA SECURITY

Stampin’ Up! takes precautions to ensure that your data is protected against loss, modification, and improper use. Stampin’ Up! uses firewalls that are constantly updated and meet industry standards and also uses other security systems. Unfortunately, it is impossible to provide absolute protection against attacks by new viruses or other methods of attacking the secure data systems of internet services. However, Stampin’ Up! will initiate civil and criminal proceedings against any attack by hackers and the like. In the event that your “personal information” (as such may be defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by email in our sole discretion unless required by law to the last email address you provided us in the most expedient time reasonable under the circumstances. Delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system, as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation.

Stampin’ Up! uses Secure Socket Layer (SSL) for the encrypted transfer of sensitive data, such as the password for your account and billing information, including credit card information, from your web browser to our web server. From time to time we evaluate new technology for protecting information and, when appropriate, we upgrade our information security systems.

 

6. ACCESS, RECTIFICATION, AND ERASURE

In addition to any rights provided to you by law, Stampin’ Up! commits to honoring its own privacy commitments, which include the following:

-Right to revocation of consents: You can revoke any consents you have given to us at any time. Data processing based on the revoked consent would no longer be continued in the future, although there may be instances in which the company must retain information for its legitimate interests or for tax and legal record-keeping purposes as allowed by law.

-Right of access: It is Stampin’ Up!’s policy to provide individuals with access to personal information about them that Stampin’ Up! holds.

-Right to rectification: You may correct any errors in the personal data processed by us. To make a correction request, please send an email to dsau@stampinup.com. You can edit your personal data at any time by going to www.stampinup.com.au/. However, you can also demand the correction of incorrect personal data or the completion of your personal data stored by us.

-Right to erasure: You may request the deletion of your personal data stored with us, so long as the processing thereof is not necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest, or to assert, exercise or defend legal claims.

-Right to restriction of processing: You may request that the processing of your personal data be restricted if you dispute the accuracy of the data, or if the processing is unlawful but you refuse the deletion of it. You also have this right if we no longer need the data, but you need it to assert, exercise or defend legal claims. In addition, you have this right if you have objected to the processing of your personal data.

7. CONTACT INFORMATION

Your trust is important to us. If you have questions or would like more detailed information on any topic in this privacy policy, please do not hesitate to contact us:

Stampin’ Up! Australia Pty. Ltd.
P.O. Box 1210
Burwood, NSW 1805
Australia

Phone: 1800-SUSTMP
Email: dsau@stampinup.com

To contact us with questions, complaints, or comments regarding the processing of your personal data, please email privacy@stampinup.com.

8. LINKS TO OTHER WEBSITES

This website may contain links to other websites that are neither owned by Stampin’ Up! nor under the control of Stampin’ Up! Please note that Stampin’ Up! bears no responsibility for the data protection practices of such websites.

When you leave this site, you should read the website privacy policies of each target website that collects personal information. This website privacy policy only applies to the information collected on this website.

9. SOCIAL PLUGINS

Data protection notice when using Facebook plugins:

We have embedded plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA, 94304, USA, into our website. You can recognise these plugins by the Facebook logo on this website. A list of Facebook plugins can be found at: http:// developers.facebook.com/docs/plugins/. When you visit a page on our website with a Facebook plugin, a direct connection is established between your browser and a Facebook server. Using this connection, the plugin provides Facebook with the information that you have accessed a specific page of our website with your IP address. If you click the “like” button on Facebook while logged into your Facebook account, you can link content from our website to your Facebook profile. Facebook can then connect your Facebook account to your visit to this website. Information on Facebook’s data protection policy can be found at: https://www.facebook.com/policy.php. If you do not want Facebook to be able to connect your visit to our website with your Facebook account, please log out of Facebook.

Data protection notice when using Google +1:

Registration and transmission of information: When you click the Google +1 button, Google stores the information that you made a recommendation (+1) for the content and information of the website you visited when you clicked the +1 button. Your +1 recommendation may be visible to others with your profile name and photo in Google services such as Google Search or your Google Profile. Furthermore, your +1 recommendations may be displayed on other websites or as advertising. Google stores your +1 activity to improve Google services for you and other users. To use the Google +1 button, you need a public Google profile that is visible worldwide, with a name you choose for yourself, and this name is used for all Google services. Sometimes this name can replace the name you generally use to share information in your Google account. The identity of your Google profile may be visible to users who know your email address or have other identifying information about you. Usage of the information collected: Google may share aggregated +1 activity statistics with other users and partners, such as publishers, advertisers or related websites.

10. DATA INTEGRITY

Data protection notice when using Facebook plugins:

Stampin’ Up! limits the personal information it collects to information that is relevant for the purposes of processing and delivering orders, facilitation the transfer of and communication between customer and demonstrator, and the other specific purposes set forth in the privacy policy. Stampin’ Up! takes reasonable and appropriate measures to retain personal data only for as long as Stampin’ Up! has a legitimate legal or business need to do so, such as customer service, compliance with legal or contractual obligations, retention for audit purposes, security and fraud prevention, preservation of legal rights, or other reasonable purposes consistent with the purpose of the collection of the information.

11. CHOICE

Your trust is important to us. Stampin’ Up! will not sell or provide your information to any third party for any use other than that specified in this privacy policy. Stampin’ Up! will not use your personal information in any way that is inconsistent with the purposes outlined in this privacy policy or for which you agreed to be contacted. The website may include subscription and registration management tools, including opt-in or opt-out fields, that allow you to make changes regarding your preferences for receiving communications. Regardless of whether these tools are available through the website, you may contact us using the contact information provided below if (a) you have questions, complaints, or problems with our privacy policy; (b) you wish to view or make corrections to any personal information you have provided to us; (c) you want to opt-out from receiving future commercial correspondence from us (we may still send you transactional messages from us such as responding to your inquiries); or (d) you wish to withdraw your consent to the future sharing of your personal information with third parties for their direct marketing purposes.

We will respond to your request and, if applicable and appropriate, make the requested change in our databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our website. Also, please note that it is not always possible to completely change, remove, or delete all of your information from our databases and that residual data may remain on backup media. We may retain certain information that we are legally obligated or allowed to keep for tax reporting and other reasons.

12. ENFORCEMENT

Stampin’ Up! internally monitors and assesses our compliance with our legal obligations and the privacy commitments we make to you. If you have any concerns, please bring them to our attention using the contact information listed above in Section 8 or send an email to mthrockmorton@stampinup.com.